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Plantega
Thank you for this feedback and we’re sorry to hear about this experience as this goes against everything we stand for. We hold high standards at the bodegas we work with, which includes training on food storage and preparation of our plant-based menu items, as well as regular check-ins with cooks. In order to thoroughly address this issue with the deli staff we'd love to learn more at hello@eatplantega.com, including the date and time you ordered. We apologize again and look forward to addressing this as soon as possible!