Hi IronJuice! Hmmm... I don't think there is a 5th floor in the Mount Pleasant Community centre! But yes we are located at 39 Kingsway, and we have two doors you can enter through (though one we recommend as an entrance, and the other as an exit) :). Our pastries are quite popular so there's not many things left at the end of the day, but glad that you atleast go to try the Softie icecream! Next time you can reserve pastries on our Square Site (its our same day order and same day pick up website)! whiskmatchaxlevelv.square.site So that way you can pre-order and select all the good things before you come in.😄Hope that helps!