Hi EvilBunny! We really like what you wrote in your review, you gave us the opportunity to understand that some of our products deserve to be revisited so that they can really be to your taste the next time you like to come and visit us. We will soon be changing our assortment and we would like to invite you to try something new in the hope that you can eat something that really leaves you pleasantly satisfied! Furthermore, our snacks are, like our cuisine, cooked without being fried in order to have a decidedly more sustainable impact on both the health of our customers and that of our mother Earth. We're sorry they weren't as crunchy as you expected, the quality of our products is generally on par with everyone's expectations. We would really love to see you again, come visit us soon! In the meantime we wish you a nice evening, Team Copper Branch