1 Filtered Review of Rosetta's Kitchen

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Avatar the_truth

the_truth

Points +16

Vegan
18 Jan 2009

Vegans beware!!!!

I used to really like this place until they screwed up big time. Last night I ordered a "basic burrito." There was no mention of cheese being in the basic burrito in the description. So I get my basic burrito and start inhaling the thing because I was quite hungry. But then I taste a funny taste. A taste I had not tasted in years. That's right, [censored] cheese. There was [censored] cheese in my burrito, the burrito I was eating. So me, a vegan, was fed cheese by Rosetta and her kitchen of lies. I didn't think I would have to open up and inspect my burrito at a restaurant where the vast majority of the menu is "vegan." I learned a few things that day. I learned that you can't trust anyone to make food for you, and to always inspect it before you eat. I also learned that I will be going to Laughing Seed more, and never again to Rosetta's Kitchen of lies.

Pros: Can't , think , of any

Cons: Cheese everywhere, Cheese anywhere, Cheese all up in your foodz

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Denis

23 Apr 2010

OK, it was a mistake. They should have at least comped the meal.

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rosetta star

22 Feb 2013

An imperfect entity yea... we are. A house of lies? nope!!! The basic Burrito is supposed to be vegan, but it was a brand new item on our brand new 5$ and less menu (trying so hard to keep it real) but when you got it the cook wasn't familiar enough with the new items and he added cheese by mistake.

I know what your feeling, i still remember biting into a beef filled burrito years ago that i tried to get beans only on at at Taco Bell..... it grossed me out. However, i know that we fixed you a new burrito for free, and apologized profusely at the time, you seemed fine then.

We did mess up, but, we have several vegans on staff, they help us keep tabs on all the small print and hidden ingredients...that most restaurants overlook when they declare something vegan....... we are not a house of lies!

Please be nice. And we are really sorry.
Sincerely, Rosetta Star

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animallawgal

22 Feb 2013

Wow, I read this after I posted my review, and I find it horrifying that people want to act like this is not a big deal. Rosetta's needs to be very thankful this person ordered what was advertised as a vegan product because they were, in fact a vegan and not someone with a milk allergy. Would you dare to "shame" this guy for complaining and respond with some kind of "aw, be cool" response if this person had to pull out their epi-pen and make a trip to the emergency room??? It has happened, there is a restaurant in Austin, TX that is a prime example ... they served "vegan" chicken nuggets that they actually contained a milk product and a little boy that was dining there because he had a milk allergy ended up in the hospital! They almost killed the kid, and that is no joke! Rosetta's, thank your lucky stars the same didn't happen to your business! This IS a big deal, and it is a HUGE problem if the kitchen staff and management doesn't take the seriously fact that what they serve can make someone very, very sick.