4 Filtered Reviews of VEGA - Luna

The reviews below were either questionable or violated our site terms. They therefore are not factored into this business's overall star rating.

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tonetto

Points +16

Vegan
01 Jul 2016

Terrible service

Haven't tried the food, so no comments about it. Tried going there twice during my visit to Madrid, both for dinner. First time I was told to 'wait about 30 minutes'. Gave up and went somewhere else. Two days later tried again, this time I was chocked: I was told that "alone we can't get you a table, please come either when we open (20h30) or closer to closing time (after 23h00)..." Come on, you should never turn down a customer. There were empty tables inside. So if you are alone, forget about it. Look for somewhere else, there are plenty of good places around.

Pros: I don't know, haven't even tried the food...

Cons: Terrible service.

AshleyElle

Points +40

Vegan
31 Mar 2017

rude hipster establishment

I tried twice to eat at this restaurant. The first time I was turned away because they had a full house. I understood and came back the next day shortly after they opened. Once again, it was a pretty full place so I was excited to try the food due to the amazing reviews. I asked for a table for 1 and he told me I could sit at a community table. I pointed to a table in the back and he said it was meant for "two or more people." I walked outside and got my boyfriends attention (who was not planning to eat with me) and asked him to join me so that I could utilize that table. We walked in and sat at the same table he said was for "two or more people." The man working there then walked over and instead of a polite greeting he was angry I occupied the table. I responded with "you said this table was for two or more people. We are two people who want to eat here and give your our money for service and food. Can I have a menu?" He threw two spanish menus at me and stomped off and helped another guest instead. It didn't matter if I tried to speak in Spanish or English he was rude both ways. The atmosphere of this place is that they are too good for your business because they are popular enough. I would have given this place no stars if I could have. The food looked good, but I wouldn't know because the staff was too rude to even greet me politely when I walked in not once, but twice.

NoomLeets

Points +15

Vegetarian
31 Jan 2018

this restaurant don't respect the clients,they are closed in working hours

this restaurant don't respect the clients,they are closed in working hours

AxelArwak

Points +85

Mostly Veg
18 Oct 2018

Sick

Well when a group of three people eat at the same restaurant sharing tapas, and later on they are all sick during the night, I think the best conclusion is that what they ate was bad. Really bad.

Pros: Nice and good staff

Cons: All of us sick from the food

josentido

18 Oct 2018

I am sorry to read that. At Vega we follow strictly health and safety regulations and in 4 years we have been open we haven´t had any problems with bad food. Saying that, I will pass this information to our kitchen team and tell you sorry again if your sickness is coming from eating with us.