Don't get me wrong, the food IS just as good as people rave. But me and my wife were treated appalling at this restaurant.
Our first booking was cancelled at short notice (it happens).
We rebooked and on the day of our meal we were running late by 20mins - got a bit los, but they were very nice about it on the phone, said it was fine and when we got to the restaurant.
All going well, I asked to see the desert menu when we were ordering starters because I was so excited!
But suddenly things changed, our mains were cleared and we were told we would need to leave as they had another booking, we were told if we wanted dessert we'd have to take it away...wait...what?!
How on earth am I going to takeaway an affogato or dessert cocktail? We were completely thrown!

Although he apologised, the bill was bought over and when I said it had spoilt our evening being chucked out we were no longer spoken to by the waiter, just handed the card machine. In hindsight I should have refused to pay but it was embarrassing, other tables who had been there longer were still able to stay. We left rather dazed and just stood in the freezing cold of evening wondering where to go. As a vegan this can often take some planning!

I emailed that very evening to ask for a refund - it really wasn't the way we wanted the last evening of our honeymoon to go! I emailed twice, phoned the restaurant a couple of times and they said they'd look into it, but nothing, I sent an Instagram message which was seen but left, all this over 10 days only to be ignored consistently.
Finally I've had a rather spiteful response from the 'director' who quoted policy to me even though they hadn't followed it themselves! It was a lot of covering of backs and not enough customer care for my liking. In all our communication we were never told of a booking time policy - we'd even told them we couldn't see our emails and they missed 2 phone opportunities and face to face to inform us of this!

So, yeah, nice food but be sure you follow all their policies, even if you don't know them, or it might leave a bitter taste.

A truly disappointing experience unresolved by apathetic staff.